Business
Jetly leads Fidelity International’s global platform solutions business
BENGALURU: Rohit Jetly, who until recently served as the country head for India at global investment and retirement savings business Fidelity International, was given additional responsibilities. His expanded role now includes overseeing technology and operations for the company’s global platform solutions (GPS) division. Its HR head, Upasna Nischal, succeeds Jetly as the new India site leader. These changes reflect Fidelity International’s commitment to strengthening its leadership and capabilities in the country.
The Bengaluru centre complements the Gurugram and Mumbai offices that already employ 4,500 people, the largest hub outside the UK. Fidelity International operates in more than 25 locations and manages $925.7 billion in total assets. Its clients include central banks, sovereign wealth funds, large corporations, financial institutions, insurers, and wealth managers.
In his elevated role, Jetly will work synergistically with technology and operations functions worldwide for Fidelity International’s GPS division. The GPS unit consolidates personal investing, workplace investing, and advisor services under the Fidelity International umbrella. “My role is not running a classic technology organisation and serving the customer operationally. It’s about how you bring these two groups together, build a far more integrated operating model, so that the customer wins, and we are able to offer the right things to the right customers in a very frictionless way,” he said.
Data-driven decision-making draws upon extensive information generated across operational and technological domains. Their integration enables more dynamic customer service through agile methodologies. Jetly highlighted that the evolving nature of compliance necessitates appropriate investments throughout the digital customer journey. “As we progress, financial risk and fraud present significant challenges. Leveraging AI systems into daily operations enables us to distinguish between fraudulent activities and genuine customer interaction during routine tasks,” he said.
Jetly put together a unique GCC governance model that continues to help drive strategic priorities. “We want the net promoter score (NPS) to go up, so that’s a big outcome that we are pursuing. We are pursuing a very important aspect of client retention and growth. The third aspect is our ability to provide scale and efficiency to the business,” he added.
Sally Nelson, chief people officer in Fidelity International, said, “India remains strategic to Fidelity International’s growth strategy, with a wide range of capabilities run from here, ranging from data value, general counsel shared services, to process simplification and optimisation and more.”
Business
Indian Railways plans centrally heated sleeper train, special Vande Bharat chair car for Kashmir – check features
Indian Railways eyes two special trains for Jammu & Kashmir! Indian Railways plans to introduce two new train services to enhance Kashmir connectivity in the coming month.
A centrally heated sleeper train will operate between New Delhi and Srinagar, offering a 13-hour journey through snow-covered mountains and across the 359-m-high Chenab Bridge, which is the world’s highest railway arch bridge. The train will provide premium comfort but will not include second-class sleeper coaches, sources told ET.
Previously it was being speculated that the Vande Bharat sleeper would debut on the Kashmir route, but that doesn’t appear to be the case now.
Vande Bharat for Katra-Baramulla Route in Jammu & Kashmir
- For the Katra-Baramulla route, an eight-coach Vande Bharat train with chair car seating will be introduced, a senior railway official told the financial daily.
- The
Vande Bharat Express for Jammu & Kashmir also incorporates specialised features including silicon heating pads for water tanks to prevent freezing, and toilets with warm air circulation through specially designed ducts. - In a first for Indian Railways, the loco pilots’ front glass contains embedded heating elements to prevent frost formation in sub-zero temperatures.
- The service will reduce the 246-km Katra-Baramulla journey time to three-and-a-half hours, significantly faster than the current 10-hour bus journey. Baramulla railway station lies 57 km beyond Srinagar.
Jammu & Kashmir Train Connectivity
Katra, which serves as the entry point to the Mata Vaishno Devi shrine and attracts numerous pilgrims, currently has a 16-coach Vande Bharat Express connection to New Delhi operating six days weekly.
The railway official said, “Once the Katra-Baramulla Vande Bharat becomes operational, likely by late next month, passengers will be able to seamlessly journey from New Delhi to Katra in our existing Vande Bharat and then transfer to the new service to reach Srinagar or Baramulla.”
Business
Adani spreads wings in aviation, to acquire leading MRO Air Works
NEW DELHI: The Adani Group, that operates airports in seven cities including Mumbai and is building a greenfield one at Navi Mumbai, is expanding its presence in the aviation space. It is acquiring India’s biggest private sector MRI (maintenance, repair & overhaul) player Air Works for an enterprise value of Rs 400 crore.
Adani Defence Systems & Technologies Ltd (ADSTL) has signed a SPA to acquire 85.8% shareholding in Air Works, which does line maintenance, heavy checks, interior refurbishment, painting, redelivery checks, avionics and asset management services for its Indian and global customers.
Air Works does base maintenance for narrowbody, turboprop and rotary aircraft at its facilities in Hosur, Mumbai and Kochi and has regulatory approvals from civil aviation authorities of over 20 countries. It also handles defence MRO.
Adani Airports director Jeet Adani said: “The Indian aviation industry stands at a transformative juncture, now the third largest globally and on track to induct over 1,500 aircraft in the coming years. This growth aligns seamlessly with Govt’s vision to connect every corner of our nation, creating unprecedented opportunities in aviation services. For us, creating a presence in the MRO sector is more than just a strategic step — it’s a commitment to building an integrated aviation services ecosystem that strengthens the backbone of India’s aviation infrastructure. Together, we are excited to play a pivotal role in shaping the future of India’s skies,” said
Adani Defence & Aerospace CEO Ashish Rajvanshi said: “This acquisition represents a pivotal step in Adani Defence & Aerospace’s mission to strengthen India’s MRO capabilities. Our vision is to deliver a full-spectrum MRO offering — spanning line, base, component, and engine maintenance — to meet the needs of both commercial and defence aviation sectors. In a time when
aatmanirbharta
in defence is a national imperative, we stand fully committed to scaling domestic capabilities to serve both our armed forces and the broader aviation sector.”
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